Heavy parcels often incur carrier surcharges, require reinforced packaging, or need a different shipping service tier. Without a visual flag, heavy orders are packed in standard boxes and shipped on standard services, leading to damaged goods or unexpected carrier fees.
OrderBadger can automatically flag orders where the total weight exceeds any threshold you set.
Stores that sell a mix of light and heavy products and need to ensure heavy parcels are packed and shipped appropriately - especially food, hardware, or home goods retailers.
How it works
Calculates the total weight of all items in the order and adds a warning badge when it exceeds 5 kg. The order appears in the inbox so your team can arrange appropriate shipping before dispatch.
Use reinforced packaging for heavy orders. Check whether the standard carrier service supports the weight or if a heavier-tier service is needed. Use the interaction buttons to mark the order as Arranged once the correct shipping is confirmed, or Hold if further action is needed.
Rule template
Write this (or something similar) in the OrderBadger rule builder. The AI compiler turns it into executable logic automatically.
Make it yours
- Try lowering '5 kg' to '3 kg' if your standard packaging only handles lighter parcels, or raise it to '10 kg' if 5 kg orders are routine for your store.
- Change 'more than 5 kg' to 'more than 2 kg' for stores shipping small items where even a 3 kg parcel needs special handling.
- Add 'and shipping is international' to limit this badge to heavy international orders where carrier surcharges are most painful. Total order weight is more than 5 kg and shipping is international
- Add 'and order total is over £100' to focus on high-value heavy orders that justify the cost of reinforced packaging. Total order weight is more than 5 kg and order total is over £100
Badge preview
This badge appears in the WooCommerce order view with action buttons. Your team can respond directly from the badge pill.
When this rule matches
When this rule does not match
Workflow
This rule includes workflow features that help your team act on flagged orders.
Good to know
- Weight calculation depends on product weights being correctly set in WooCommerce. Products without a weight are treated as zero.
- The threshold is fixed at 5 kg. To change it, edit the rule and recompile.
- This checks total order weight, not individual item weight. A single heavy item and many light items are treated the same.
Frequently asked questions
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What happens if some products in my store don't have weights set?Products without a weight are treated as zero. This means the total weight may be underestimated and a genuinely heavy order could slip through without the badge. Ensure product weights are set correctly in WooCommerce.
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Does an order weighing exactly 5 kg trigger the badge?No. The rule requires the total weight to be more than 5 kg. An order at exactly 5.0 kg will not be flagged - it needs to be at least 5.01 kg. You can adjust the weight threshold in the rule text to match your carrier's limits.
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What are the 'Arranged' and 'Hold' interaction buttons for?Once a heavy order appears in your inbox, use 'Arranged' to confirm you have selected the correct carrier service and packaging, or 'Hold' if the order needs further review before dispatch.
Related rules
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