Safety Card

How to include safety recall cards with toy orders in WooCommerce

Flag orders with safety-sensitive children's products for recall card inclusion

Badges orders containing Toys or Baby Equipment products shipped to registered customers, reminding your team to include a product safety recall registration card in the shipment.

Compliance info
The problem

Toys and baby equipment are subject to safety recalls more frequently than other product categories. If a recall registration card is not included in the shipment, the customer has no way to be notified of a future recall, exposing both the child and your business to risk.

The solution

OrderBadger can flag orders containing safety-sensitive children's products so your team remembers to include recall registration cards.

Who this is for

Retailers selling toys, baby equipment, or children's safety products who are required or choose to include recall registration cards with applicable shipments.

At a glance
Checks Toys or Baby Equipment categories Physical items only, excludes digital Registered customers only, excludes guests Prompts recall registration card inclusion Badge: Safety Card (yellow, info)
People also search for
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How it works

Checks three conditions: at least one item must be in the Toys or Baby Equipment category, the order must contain a physical item, and the customer must not be a guest checkout. When all three are true, a Safety Card badge appears on the order.

Include the manufacturer's recall registration card in the shipment. If your store maintains its own recall notification list, ensure the customer's contact details are recorded against the product serial number or batch.

Rule template

Plain English rule At least one product is in the Toys or Baby Equipment category and order contains a physical item and customer is not a guest checkout

Write this (or something similar) in the OrderBadger rule builder. The AI compiler turns it into executable logic automatically.

Make it yours

Adjust thresholds
  • Replace 'Toys or Baby Equipment' with your exact WooCommerce category names (e.g. 'Children's Toys or Nursery Equipment') to match your catalogue.
Add or remove conditions
  • Add 'or Electrical' after 'Baby Equipment' to also cover electrical children's products that are subject to safety recalls. …ontains a physical item and customer is not a guest checkout or Electrical
  • Remove 'and customer is not a guest checkout' if you want to include recall cards in guest orders too, since the card itself does not require an account.

Badge preview

Default: Safety Card

When this rule matches

Registered Customer Toys Physical
Guest: no
Registered customer ordering a physical Toys category item - all three conditions met.
Registered Customer Baby Equipment Mixed
Guest: no
Registered customer ordering Baby Equipment alongside other categories - at least one qualifying item is present and order contains a physical item.

When this rule does not match

Guest Checkout Toys
Guest: yes
Customer is a guest checkout - the registered customer condition is not met even though the order contains Toys.
Registered Customer No Qualifying Category
Guest: no
Registered customer with a physical order, but no items are in the Toys or Baby Equipment categories.
Registered Customer Toys Virtual Only
Guest: no
Registered customer with a Toys category item, but the order contains no physical items (e.g. digital download toy pattern) - the physical item condition is not met.

Good to know

  • Products must be categorised as Toys or Baby Equipment in WooCommerce for the rule to match. Miscategorised products will not trigger the badge.
  • Guest checkouts are excluded because recall registration typically requires a customer account for follow-up. Consider a separate rule or process for guest orders.
  • Virtual or downloadable items in Toys categories will not trigger the rule due to the physical item requirement.

Frequently asked questions

  • Why are guest checkouts excluded from this rule?
    Recall registration cards are most useful when tied to a known customer account for follow-up notifications. Guest checkouts lack persistent contact details, though you may want a separate rule to handle them differently.
  • My store uses 'Children's Toys' as the category name - will this rule still match?
    No. The rule matches the exact category names 'Toys' and 'Baby Equipment'. Edit the rule text to use your actual WooCommerce category names and recompile.
  • Does this rule check for specific recalled products?
    No. This is a category-level flag that reminds your team to include a recall registration card. It does not check against any specific recall database.
  • Can I extend this to cover other safety-sensitive categories like Electrical or Cosmetics?
    Yes. Edit the rule text to add additional category names (e.g. 'Toys or Baby Equipment or Electrical') and recompile.

Related rules

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