Peak Season

How to apply priority handling during peak season in WooCommerce

Flag orders placed during peak season for priority handling

Automatically badges orders placed during your defined peak season so your team can apply expedited workflows, allocate extra resources, and manage heightened customer expectations.

Workflow warning
The problem

Peak season orders demand faster processing, more careful stock management, and heightened customer communication. Without a visual flag, peak season orders are processed at the same pace as off-peak, leading to delays, stockouts, and poor customer experiences during your busiest period.

The solution

OrderBadger can automatically flag orders placed during your configured peak season.

Who this is for

Any store with seasonal demand spikes - holiday retailers, gift shops, garden centres, fashion stores with seasonal collections, and any business with a Black Friday or Christmas rush.

At a glance
Date-range based, not volume based Requires peak season dates configured in settings Applies to all orders within the window Badge: Peak Season (red)
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How it works

Checks whether the order was placed during a date range you define as peak season. When active, all orders receive a badge so your team knows to apply peak-season workflows and priority handling.

Prioritise fulfilment speed, double-check stock levels, and ensure customer communications reflect peak-season delivery timelines. Consider assigning extra warehouse staff during flagged periods.

Rule template

Plain English rule The order was placed during peak season

Write this (or something similar) in the OrderBadger rule builder. The AI compiler turns it into executable logic automatically.

Make it yours

Adjust thresholds
  • If your peak season flag is a single block, consider splitting it into two separate windows (e.g. Black Friday week and Christmas week) at the store-settings level so the badge only fires during your true crunch periods.
Add or remove conditions
  • Add 'and total quantity is more than £3' to focus the badge on larger peak-season orders that will strain warehouse capacity the most. The order was placed during peak season and total quantity is more than £3
  • Add 'and shipping is international' to isolate cross-border peak-season orders that need extra lead time for customs. The order was placed during peak season and shipping is international

Badge preview

Default: Peak Season

When this rule matches

Peak Season Active
The order was placed during the configured peak season, so is_peak_season is true.

When this rule does not match

Not Peak Season
The order was placed outside peak season, so is_peak_season is false.
Not Configured Null
Peak season is not configured, so is_peak_season is null and the condition cannot be evaluated.

Good to know

  • Peak season dates must be configured in your store settings. If not configured, the field will be null and this rule will not trigger.
  • This is a simple date-range check - it does not adapt dynamically to actual order volume. Use it in combination with volume-based rules for a more nuanced approach.

Frequently asked questions

  • Where do I configure my peak season dates?
    Peak season dates are configured in your store settings. If no dates are set, the is_peak_season field will be null and this rule will never trigger.
  • Can I define multiple peak season windows, like both Black Friday week and the Christmas period?
    That depends on your store configuration. The rule checks a single is_peak_season flag, so multiple date ranges need to be combined at the store settings level into one flag.
  • Does this rule do anything differently based on order volume, or is it purely date-based?
    It is purely date-based. It flags every order placed within your defined peak season regardless of actual volume. Combine it with volume-based rules for a more nuanced approach.

Related rules

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