Oversized and heavy electronics (monitors, printers, servers) cannot be shipped via standard parcel services without risking damage, surcharges, or failed deliveries. Without a visual flag, these orders are sent through normal fulfilment and problems only surface after dispatch.
OrderBadger can flag orders that are heavy or contain oversized items requiring specialist shipping.
Electronics retailers, IT equipment suppliers, and any store selling a mix of light accessories and heavy hardware that requires different carrier services based on weight.
How it works
Uses OR logic to check two weight conditions: total order weight above 15 kg, or any single item above 10 kg. Either condition triggers the badge and routes the order to the inbox so your team can arrange appropriate carrier services.
Route to a pallet or heavyweight carrier service. Use reinforced packaging and ensure the delivery address can accept large parcels. Check carrier weight limits before dispatch.
Rule template
Write this (or something similar) in the OrderBadger rule builder. The AI compiler turns it into executable logic automatically.
Make it yours
- Lower 'over 15 kg' to 'over 10 kg' if your standard courier has a 10 kg parcel limit.
- Raise 'more than 10 kg' per item to 'more than 20 kg' if your products are routinely heavy and the current threshold generates too many badges.
- Change both thresholds together - e.g. 'over 25 kg' total and 'more than 15 kg' per item - to match a pallet-freight carrier cutoff.
- Add 'and shipping is international' to only flag heavy orders leaving the country, where oversized surcharges are steepest. …ight is over 15 kg or any single item weighs more than 10 kg and shipping is international
- Add 'and at least one product is in the Electronics category' to limit this to heavy electronics rather than all heavy goods. …ight is over 15 kg or any single item weighs more than 10 kg and at least one product is in the Electronics category
Badge preview
When this rule matches
When this rule does not match
Workflow
This rule includes workflow features that help your team act on flagged orders.
Good to know
- Weight accuracy depends on product weights being correctly set in WooCommerce. Products without a weight are treated as zero.
- The rule checks weight only, not physical dimensions. A large but lightweight item will not trigger this badge unless it exceeds weight thresholds.
- Both thresholds are fixed in the rule text. Edit the rule to adjust them for your carrier's limits.
Frequently asked questions
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Does an order weighing exactly 15 kg trigger the badge?No. The rule requires total weight to be over 15 kg. An order at exactly 15.0 kg will not fire - it needs to be at least 15.01 kg.
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If an item weighs 10 kg exactly, does it trigger the per-item condition?No. The rule requires a single item to weigh more than 10 kg. An item at exactly 10.0 kg does not qualify.
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Can both conditions fire at the same time?Yes, but only one badge is applied. If the total weight exceeds 15 kg and a single item exceeds 10 kg, the rule triggers once.
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What if multiple items of the same product bring the total over 15 kg but each unit is under 10 kg?The total-weight condition will fire. For example, 3 units of a 6 kg item totals 18 kg, exceeding the 15 kg threshold even though no single unit is over 10 kg.
Related rules
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