Does an order weighing exactly 15 kg trigger this badge?

No. The rule requires total weight to be over 15 kg. An order at exactly 15.0 kg will not fire - it needs to be at least 15.01 kg.

Why does the rule require more than 5 distinct products and not just check weight?

Weight alone does not reliably predict multi-package needs. A single 20 kg item fits in one box, but 6 lighter items totalling 16 kg are far more likely to need splitting. The product count condition captures the volume and variety that drives multi-package fulfilment.

Will a virtual-only order ever trigger this badge?

No. The rule explicitly requires the order to contain a physical item. Purely digital orders are excluded regardless of the number of line items or their attributed weight.

How to predict multi-package shipments in WooCommerce | Multi-Package rule

The problem

Orders that need multiple packages incur extra carrier costs, require more packing materials, and take longer to fulfil. Without advance warning, packers discover the split mid-process, causing delays and ad-hoc carrier negotiations that slow the entire dispatch queue.

The solution

OrderBadger can flag heavy, multi-product orders that are likely to require splitting across multiple packages.

Who this is for

Fulfilment teams, warehouse managers, and operations staff at stores selling diverse product ranges where heavy multi-line orders are common - home goods, hardware, food distributors, and general merchandise retailers.

At a glance

Threshold: total weight over 15 kg More than 5 distinct products required Must contain at least one physical item Badge: Multi-Package (yellow) Routes to inbox for package-split planning

People also search for

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How it works

Checks three conditions simultaneously: total order weight exceeds 15 kg, more than 5 distinct products are present, and the order contains at least one physical item. When all three are true, the order is badged and routed to the inbox so your team can plan the multi-package split before picking begins.

Review the order before picking to plan the package split. Pre-allocate the correct number of boxes, calculate per-package weights for carrier labels, and consider whether items can be grouped to minimise the number of parcels.

Rule template

Plain English rule Total order weight is over 15 kg and distinct product count is more than £5 and order contains a physical item

Write this (or something similar) in the OrderBadger rule builder. The AI compiler turns it into executable logic automatically.

Make it yours

Adjust thresholds

Lower 'over 15 kg' to 'over 10 kg' if your standard box has a lower weight limit.
Reduce 'more than £5' to 'more than £3' if your packaging splits at fewer distinct items.
Raise 'over 15 kg' to 'over 25 kg' if most of your orders are heavy and the current threshold generates too many badges.

Add or remove conditions

Add 'and shipping is international' to focus on multi-package international shipments where customs declarations per parcel add complexity. …uct count is more than £5 and order contains a physical item and shipping is international
Add 'and at least one product is marked as oversize' to specifically flag orders that combine bulk products with oversize items - the hardest to package efficiently. …uct count is more than £5 and order contains a physical item and at least one product is marked as oversize

Badge preview

Default: Multi-Package

When this rule matches

Heavy 6 Products Physical

Total weight is 18 kg (over £15), 6 distinct products (more than £5), and contains a physical item - all three conditions met.

Very Heavy 8 Products

Total weight is 25 kg and 8 distinct products with physical items - well above all thresholds.

When this rule does not match

Heavy But Only 3 Products

Total weight is 20 kg but only 3 distinct products - below the threshold of more than £5.

Many Products But Light

Six distinct products with physical items but total weight is only 3 kg - below the 15 kg threshold.

Weight Exactly 15 Kg Boundary

Total weight is exactly 15 kg which does not exceed the threshold (rule says 'over 15 kg'), even with 6 distinct physical products.

Workflow

This rule includes workflow features that help your team act on flagged orders.

Inbox

Yes

Good to know

Weight accuracy depends on product weights being correctly set in WooCommerce. Products without a weight are treated as zero.
The rule uses product count as a proxy for volume. A single heavy item that needs its own box will not trigger this rule if there are fewer than 6 distinct products.
Both thresholds are fixed in the rule text. Edit the values to match your packaging limits.

Frequently asked questions

Does an order weighing exactly 15 kg trigger this badge?

No. The rule requires total weight to be over 15 kg. An order at exactly 15.0 kg will not fire - it needs to be at least 15.01 kg.
Why does the rule require more than 5 distinct products and not just check weight?

Weight alone does not reliably predict multi-package needs. A single 20 kg item fits in one box, but 6 lighter items totalling 16 kg are far more likely to need splitting. The product count condition captures the volume and variety that drives multi-package fulfilment.
Will a virtual-only order ever trigger this badge?

No. The rule explicitly requires the order to contain a physical item. Purely digital orders are excluded regardless of the number of line items or their attributed weight.

How to predict multi-package shipments in WooCommerce