The problem
High-value orders get mixed in with everyday orders in WooCommerce. Your team has no easy way to spot them without manually checking totals, and important orders can ship without the attention they deserve.
How OrderBadger solves it
OrderBadger badges orders that exceed your value thresholds, optionally combined with customer history, product categories, or shipping details - so the right orders get the right treatment.
You define what “high value” means for your store in plain English - it could be a simple total threshold, or a compound rule combining value with customer type, product category, or shipping method. OrderBadger evaluates every order and applies a badge when your conditions match. Your team sees the badge on the orders list before they pick, pack, or dispatch.
Rules that help with this
Each rule is a ready-to-use template. Click through to see the full rule, test fixtures, customisation tips, and FAQ.
Fitment Check
How to verify vehicle part fitment on first orders in WooCommerce
Badges orders that include Car Parts or Vehicle Accessories when the customer has no previous paid orders and the total exceeds £75. Wrong-fitment returns in the automotive aftermarket are expensive and avoidable with a quick pre-dispatch check.
Large First Order
How to review unusually large first orders in WooCommerce
Badges first-time orders that combine high value and high quantity, flagging potential trade accounts or suspicious activity that warrants verification before dispatch.
Fraud Review
How to catch new-account express shipping fraud in WooCommerce
Badges orders over £500 from customer accounts created within the last 7 days that use express or next-day shipping. This combination is a known fraud pattern in electronics and high-value retail.
Return Risk
How to flag high-return-risk fashion orders in WooCommerce
Automatically badges orders from guest customers who are buying across 3 or more categories with more than 5 items and a subtotal over £150, a pattern strongly correlated with high return rates in fashion stores.
Catering Order?
How to detect catering or event orders in WooCommerce
Badges orders with more than 20 items spanning 2 or fewer categories and a total over £200. This pattern suggests a catering or event order rather than a typical consumer purchase, and may need special handling.
COD Risk
How to flag risky cash-on-delivery guest orders in WooCommerce
Badges guest checkout orders over 300 paid by cash on delivery. This is a high-risk fraud pattern: the buyer is anonymous, the order is expensive, and payment is deferred until delivery - maximising your exposure to refusal, chargebacks, and lost goods.
Late Night Risk
How to flag suspicious late-night guest orders in WooCommerce
Badges guest checkout orders over £500 placed after 11pm. Late-night high-value purchases from anonymous buyers combine three fraud risk factors: the buyer is untraceable, the order is expensive, and the timing correlates with higher rates of stolen card usage and impulsive fraudulent activity.
PO Box + Electronics
How to flag PO Box electronics orders from new customers in WooCommerce
Badges orders where a first-time customer is buying electronics products worth over £200 and shipping to a PO Box. This combination is a well-known fraud vector: PO Boxes prevent delivery signature verification, the customer has no purchase history, and electronics have high resale value.
Manual Review
How to review high-value first orders for fraud in WooCommerce
Highlights first-time customer orders above a value threshold so they can be reviewed before dispatch. Combines order value and customer history into a single compound rule.
Project Order
How to detect renovation project orders in WooCommerce
Badges large orders spanning 4 or more categories with more than 6 distinct products and a subtotal over £500, identifying likely renovation or project orders that may benefit from dedicated support.
Suspicious Account
How to flag suspicious high-value orders from new accounts in WooCommerce
Highlights large orders from accounts created within the last 3 days that did not use PayPal, surfacing potentially fraudulent purchases for immediate review.
Coupon Stack
How to catch coupon stacking on discounted orders in WooCommerce
Badges orders where the discount exceeds 25%, a coupon was applied, and the order total is over £100. This combination often indicates coupon stacking, leaked promo codes, or pricing misconfigurations that erode margins on what should be a profitable sale.
Unprofitable Ship
How to spot unprofitable free shipping on international WooCommerce orders
Badges orders where shipping is free, the destination is international, and the order total is under £100. International delivery is inherently expensive, and absorbing that cost on a low-value order is almost always unprofitable.
Welcome + Review
How to add a personal welcome for high-value first orders in WooCommerce
Badges first-time registered customer orders exceeding £250, signalling an opportunity to include a personal welcome note or onboarding materials to convert a promising first impression into a long-term relationship.
High Value
How to flag high-value orders for extra checks in WooCommerce
Automatically badges orders whose total exceeds a configurable threshold so your team can prioritise high-value fulfilment or apply extra checks before dispatch.
Serial Returner
How to flag serial returners on new orders in WooCommerce
Badges orders from customers who have 2 or more previous refunds, an order total over £100, and at least 3 previous paid orders - identifying serial returners whose new high-value orders warrant extra scrutiny before dispatch.
Return Risk
How to flag high-return-risk category combos in WooCommerce
Badges orders from customers with no purchase history who are buying from both the Dresses and Shoes categories - a combination with historically high return rates, especially among first-time buyers unsure of sizing across product types.
Related rules you might also find useful
New + Backorder
How to review new account orders with backordered items in WooCommerce
Catches orders from recently registered customers with no order history that also contain backordered products - a combination that may need extra verification or proactive customer communication.
Try it in your store
OrderBadger is free on WordPress.org. Install it and set up your first rule in minutes - no code required.
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